Overview

I contributed as a researcher and designer in this research project with other peers helping Joseph to complete his paper Beyond Dyadic Interactions: Considering Chatbots as Community Members. This project played as a research-through-design method helps to generate ideas and collect findings. The final version of paper was submitted to CHI Conference 2019.

Research Process

CLASSIFYING "IN THE WILD" CHATBOTS

Based on Joseph's research field, chatbots was classified into three categories: Dyadic chatbots, Broadcasting chatbots and Multiparty-based chatbots.

130

Aggregated a list of 130 chatbots from a wide variety of domains

103

103 of 130 chatbots are classified as dyadic chatbots

14

14 of 130 chatbots are classified as broadcasting chatbot

Design Process

IDEATION TO GENERATE A SUBSTANTIAL POOL OF IDEAS

Based on Joseph's research field, chatbots were classified into three categories: Dyadic chatbots, Broadcasting chatbots, and Multiparty-based chatbots.