Chatbot with Characteristics
2018 Summer Internship in CMU HCII Ludo Lab
Instructor: Jessica Hammer
Time Span: 9 weeks
Contribution: UX Research, UX Design, Prototyping
Team Members: Joseph Seering, Iris Hwang, Juan Rios
I contributed as a researcher and designer in this research project with other peers helping Joseph to complete his paper Beyond Dyadic Interactions: Considering Chatbots as Community Members. This project played as a research-through-design method helps to generate ideas and collect findings. The final version of paper was submitted to CHI Conference 2019.
CLASSIFYING "IN THE WILD" CHATBOTS
Based on Joseph's research field, chatbots was classified into three categories: Dyadic chatbots, Broadcasting chatbots and Multiparty-based chatbots.
Aggregated a list of 130 chatbots from a wide variety of domains
103 of 130 chatbots are classified as dyadic chatbots
14 of 130 chatbots are classified as broadcasting chatbot
IDEATION TO GENERATE A SUBSTANTIAL POOL OF IDEAS
Based on Joseph's research field, chatbots were classified into three categories: Dyadic chatbots, Broadcasting chatbots, and Multiparty-based chatbots.